Operational Excellence. Scalable Systems. Measurable Results.

We turn operational chaos into scalable performance.

Driven Processes delivers a systemized operating layer for growth-stage businesses. We build repeatable processes, automate execution, and make performance visible so teams scale without chaos.

Start FreeFounder-led growth by Month 2
3-month traction plan
KPI-led milestones

Snapshot

2026

Target MRR

R100k–R150k by Month 3

Vertical Focus

Agencies, digital marketing firms, consulting, or e-commerce.

Deposit

R150,000 upfront

The Problem

Operations are breaking scale.

Growth-stage teams struggle to build repeatable systems. The result is stalled growth, shrinking margins, and exhausted teams.

Inefficient, undocumented processes
Dependency on key individuals
Operational bottlenecks
Poor cross-functional alignment
Limited scalability
Inconsistent performance metrics

The Solution

A systemized operating layer.

Driven Processes designs the systems, workflows, and KPI architecture that make operations predictable and scalable.

Process Audit & Mapping
SOP Development
Workflow Automation
KPI Architecture
Operational Dashboards
Continuous Improvement Frameworks

The Opportunity

Operational excellence is now a growth multiplier.

Mid-market and growth-stage businesses are investing heavily in automation, KPI visibility, and scalable process ownership.

20–40% efficiency gains with structured optimization.
Reduced operational costs and higher retention.
Improved EBITDA and scalability readiness.
The Driven Framework

Diagnose, design, deploy, optimize.

Diagnose

  • Process mapping
  • Bottleneck identification
  • KPI gap analysis

Design

  • SOP standardization
  • Automation blueprint
  • Ownership model

Deploy

  • System implementation
  • Team enablement
  • KPI dashboards

Optimize

  • Continuous improvement
  • Performance reviews
  • Scalability roadmap

Process-Driven Approach

Systemisation levels and accountability.

Starter

Task execution: Founder executes tasks directly

Task allocation: Ad-hoc self-assigned

Main challenge: Low visibility, bottlenecks at the founder

Reactor

Task execution: Urgent tasks first, reactive delivery

Task allocation: Manual allocation via inbox/DMs

Main challenge: Context switching and inconsistent outcomes

Doer

Task execution: Repeatable checklists and SOP-based delivery

Task allocation: Role-based task allocation

Main challenge: Capacity planning and ownership clarity

Builder

Task execution: Automated workflows with KPI feedback loops

Task allocation: System-driven routing and approvals

Main challenge: Scaling quality with multi-role leaders

Ownership Plan

Roles and approval gates by month.

Months 1–2

Amrish Seunarain (Founder)

Customer, Product, Structure, Support, Market, Sell, Team, plus Admin and Finance.

Month 3

CEO + COO (50/50 leadership split)

CEO leads Sales + Finance strategy and owns Sell + Admin. COO leads Dev. Marketing is shared. All business approvals are joint.

Roles in scope: CEO, COO, Sales, Marketing. Founder holds all roles in Months 1–2, then leadership splits in Month 3.
Target Market

20–250 employee, operations-heavy teams.

Growth-stage SMEs
Professional services firms
Logistics & supply chain companies
Manufacturing
Tech-enabled businesses
Operations-heavy businesses

Competitive Landscape

Built for mid-market speed.

Odoo, Zoho One, HubSpot, Salesforce (broad suites, low process governance)
Monday.com, ClickUp, Asana, Notion (task tools, weak operating model)
Consulting firms and agencies (manual, slow, not productized)
Freelance implementers and integrators (inconsistent delivery)
Process engine + approvals + audit trail built-in
AI PM orchestration with role-based agents
Fast setup via templates and onboarding wizard
Outcome-driven KPIs tied to delivery
Mid-market pricing with enterprise-grade governance

Competitive Scan

We studied suites and service providers.

Odoo
Zoho One
HubSpot
Salesforce
Monday.com
ClickUp
Asana
Notion
Large consulting firms
Boutique ops agencies
Freelance process consultants
System integrators
Fractional ops leaders

Why We Win

Process-first, governed, and agent-operated.

Founder-led process audit + fast wins
Process template library per vertical
Unified inbox with approvals and SLA tracking
AI PM orchestration for delivery and escalation
Revenue ops automation tied to KPIs

Traction Benchmarks

Evidence-backed operational gains.

Reduced fulfillment processing time by 32%.
Saved client R480k annually in operational waste.
Increased reporting accuracy by 90%.

Technology Stack

Built on proven tooling.

Notion
Monday.com
Zapier
Power BI
Airtable
Custom integrations

Business Model

High-margin services with recurring revenue.

Process Audit Packages
Retainer-based Optimization Services
Automation Implementation Projects
KPI & Dashboard Subscriptions
Training & Workshops
Pricing: Audit R5k–R15k, implementation R15k–R75k, retainers R3k–R10k/month.

Go-To-Market

Founder-led outbound + authority.

LinkedIn authority building
Strategic partnerships
Referral programs
Operations-focused content
Direct outreach to founders & COOs
Roadmap

From service validation to SaaS platform.

Phase 1: Service validation & case studies
Phase 2: Productized service packages
Phase 3: Proprietary operations framework
Phase 4: SaaS-enabled operational intelligence platform
3-Month Project Plan

What, who, and when. Outcomes and owners.

Month 1

Founder-Only Execution (Amrish)

Responsible

Amrish Seunarain

Technical Deliverables
  • Process-driven operating model defined (fundamentals course)
  • Starter → Reactor systemisation in place
  • Core task execution, allocation, and approvals owned by founder
  • Baseline KPIs and reporting cadence set
Business Deliverables
  • Customer discovery and initial onboarding
  • Pilot delivery playbooks drafted
  • Sales pipeline initiated by founder
KPI trigger: Operational baseline + first paying clients + weekly KPI cadence

Month 2

Repeatable Delivery (Founder-Led)

Responsible

Amrish Seunarain

Technical Deliverables
  • Reactor → Doer systemisation
  • SOPs and task allocation patterns established
  • Approval gates documented across Customer, Product, Support
  • Delivery velocity and quality targets set
Business Deliverables
  • Documented case studies and ROI tracking
  • Consistent sales outreach cadence
  • Operational proof points for handoff
KPI trigger: Repeatable delivery + retention targets hit

Month 3

Shared Leadership + Builder Systemisation

Responsible

CEO + COO

Technical Deliverables
  • CEO + COO onboarded (50/50 leadership split)
  • CEO leads Sales + Finance strategy
  • COO leads Dev and delivery systems
  • Marketing shared between CEO and COO
  • All business approvals are joint
Business Deliverables
  • Builder-level systems and approvals live
  • Clear ownership for Sell + Admin (CEO)
  • Hiring plan defined for Sales + Marketing handoff
KPI trigger: Leadership transition complete + scale plan approved
Financial Flow Overview

Deposit

R150,000

Signing & project start

Month 1

R100,000

MVP + 3 paying clients

Month 2

R100,000

20 paying clients or R50k MRR

Month 3

R100,000

50+ clients or R100k+ MRR

Investor-Ready Metrics

Proof before scale.

CAC defined and tracked
LTV estimation validated
Automation savings per client documented
Gross margin validated
Year 1 revenue: R350k | EBITDA 35%
Year 2 revenue: R900k | EBITDA 42%
Year 3 revenue: R2.1M | EBITDA 48%
The Ask

Seeking investment or strategic partners.

Use of funds: sales expansion, automation development, talent acquisition, and marketing growth.

Book a DemoFounder-led onboarding required